Rachel Batstone leads our comprehensive Client Experience. She is responsible for daily administrative operations, as well as client outreach and the development & coordination of annual client events. She is excited about the prospect of supporting and enhancing BayBridge’s “client first” philosophy.
Rachel earned her Bachelor of Arts in Social Sciences from California State University, San Marcos before beginning her decade-long career as a Special Events Director. Managing large weddings, corporate & social events over the past 11 years has offered Rachel the opportunity to become an expert multi-tasker, with a passion for ensuring a seamless client experience. She brings that same desire for success and excellence to her current capacity, as she strives for innovative ways to develop and improve our overall client services.
Rachel began her customer-service focused career with her very first job in hospitality, as a Server for a local French-American Bistro in San Marcos, CA. It was here that she first felt the pride of positively impacting a person’s day through providing the best possible customer service – a feeling that continues to drive her career to this day.
When she’s not busy opening accounts, managing the office and brainstorming for the next Client event, Rachel enjoys entertaining friends and family in her home, experimenting with new food (and beverage!) recipes and, most of all, spending quality time with her husband and their daughter.